Anytime Coaching: Unleashing Employee Performance
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Chapter 1 It All Begins with You

“We must be the change we wish to see in the world.”

—MAHATMA GANDHI, INDIAN SPIRITUAL AND POLITICAL INDEPENDENCE LEADER

As a well-known saying goes, “No matter where you go, there you are.” Amusing and paradoxical as it may be, the saying is true. After all, it is you who shows up at work every day and you who returns home, listens to music, watches a movie, or goes out with friends. Learning more about yourself is a good starting point for your journey as an anytime coach. What you learn will add to, modify, or replace beliefs, knowledge, and skills you have now.

We first ask you to think deeply about the “self” you bring to Anytime Coaching. You will complete several informal self-assessments that focus on your beliefs about work and managing others, as well as your skills, knowledge, and preferences. Then we encourage you to reflect on what you have discovered. You might even want to retake the assessments once you have implemented some of the Anytime Coaching practices.Many widely used self-assessment instruments provide more in-depth interpretation of your results. These include the Myers-Briggs Type Indicator®, the FIRO-B®, and the DISC® assessments. For the Myers-Briggs Type Indicator® and the FIRO-B®, visit www.cpp.com. For the DISC® instrument, visit www.everythingdisc.com.

Undoubtedly, you already use some of the skills of Anytime Coaching. As the Anytime Coaching model depicts, the core practices of observing, inquiring, listening, and responding are linked to one another. When anytime coaches employ all four practices, the result is day-to-day performance improvement. Surrounding and supporting these four practices are the additional elements of self-awareness, self-development, neuroscience, and mindfulness.