更新时间：2020-04-29 11:22:25
封面
版权信息
Praise for Anytime Coaching: Unleashing Employee Performance Second Edition
About the Authors
Other
Preface:Anytime Coaching Revisited
Acknowledgments
INTRODUCTION:Anytime Coaching in a Changing World
What Is Anytime Coaching?
How Does Anytime Coaching Differ from Other Types of Coaching?
When Does Anytime Coaching Happen?
Coaching Not Telling
The Anytime Coaching Model
Anytime Coaching Outcomes
Why Does Anytime Coaching Work?
Can I Learn Anytime Coaching?
RECOMMENDED READING
Chapter 1 It All Begins with You
Who Is the Self I Bring to Anytime Coaching?
Thinking about Work
Thinking about Your Organization
The Practices of Anytime Coaching
Chapter 2 The Practice of Observing
The Powerful Practice of Observing
Observing Positive Qualities and Possibilities in Your Employees
Seeing with New Eyes
Observing Nonverbal and Emotional Cues in Communication
Self-Observation
Observing Your Mindful Presence
NOTES
Chapter 3 The Practice of Inquiring
The Power of Questions
Obstacles to Asking Coaching Questions
Putting It All Together
Chapter 4 The Practice of Listening
Extreme Listening
The Practice of Listening
Preparing for Extreme Listening
Focusing on the Person Speaking
Listening for the Story
Talking about the Story Itself
Listening for Good Stories Too
Listening for Your Own Story
Chapter 5 The Practice of Responding
Creating Purposeful Conversations
Using PAF to Say the Right Thing at the Right Time in the Right Way
The Payoff for Responding Intentionally
Chapter 6 Improving Day-to-Day Performance
Micro Performance Improvements
The Goal: Better Results
Holding the Focus on Performance
Using The Circle of Results Tool
Integrating the Four Anytime Coaching Practices
Refocusing the Coaching Conversation
Providing Feedback
The Journey of All Four Practices
Chapter 7 Your Path to Becoming an Anytime Coach
A Way of Interacting Anytime
Next Steps
Your Unique Path
ADDITIONAL RESOURCES FOR YOUR PATH TO BECOMING AN ANYTIME COACH
Principles of Anytime Coaching
Index
