Acknowledgments

We would like to thank Cathy Kreyche, New Product Development Editor, and Myra Strauss, Managing Editor, at Management Concepts, for their helpful comments and support. We also thank our respective departments and universities (Management and Entrepreneurship Department, Williams College of Business at Xavier University, and Management Department, Raj Soin College of Business at Wright State University) for the support and encouragement they provided.

I (Tim) thank the project management mentors I have had: Rick Guenther and Denny Evans on project management practice and Sam Mantel and Dave Cleland on project management research.

Finally we thank our wives, Elizabeth Kloppenborg and Kimberly Petrick, and our children, Kathryn and Nicholas Kloppenborg, for their patience, understanding, love, and support, which made this book possible.

The extent to which Managing Project Quality succeeds in providing structured guidance and useful tools to our audiences is our ultimate measure of success. Please let us know both how this book has helped you in your work or studies and where you think it could be improved. We appreciate and welcome all your comments.

Timothy J. Kloppenborg
kloppenb@xu.edu
513–745–4905 (office)
513–745–4383 (fax)
www.xu.edu/management_dept/faculty/kloppenborg.htm

Joseph A. Petrick
joseph.petrick@wright.edu
937–775–2428 (office)
937–775–3545 (fax)
www.wright.edu/~joseph.petrick