“互联网+”背景下物流服务价值共创与服务创新研究
上QQ阅读APP看书,第一时间看更新

1.7 本章主要参考文献

[1]Chapman R L, Soosay C, Kandampully J.Innovation in logistic services and the new business Model [J].International Journal of Physical Distribution &Logistics Management,2003,33 (7):630-650.

[2]Hakansson H, Persson G.Supply chain management:the logic of supply chains and networks [J].The International Journal of Logistics Management,2004,15 (1):11-26.

[3]Flint D J, Larsson E, Gammelgaard B.Exploring processes for customer value insights, supply chain learning, and innovation:an international study[J].Journal of Business Logistics,2008,29 (1):257-281.

[4]Autry CW, Griffis S E.Supply chain capital:the impact of structural and relational linkages on firm execution and innovation [J]. Journal of Business Logistics,2008,29(1):157-174.

[5]Wagner SM.Innovation management in the German transportation industry[J].Journal of Business Logistics,2008,29(2):215-232.

[6]Richey R G, Genchev S E, Daugherty P J.The role of resource commitment and innovation in reverse logistics performance[J].International Journal of Physical Distribution & Logistics Management,2005,35 (3/4):233-257.

[7]Sheffi Y.RFID and the innovation cycle [J].The International Journal of Logistics Management,2004,15(1):1-10.

[8]Holmqvist M, Stefansson G.“Smart goods”and mobile RFID:a case with innovation from Volvo [J].Journal of Business Logistics,2006,27 (2):251-272.

[9]Russell D M, Hoag A M.People and information technology in the supply chain:social and organizational influences[J].International Journal of Physical Distribution &Logistics Management,2004,34 (2):102-122.

[10]Panayides P M, So M.Logistics service provider-client relationships [J].Transportation Research:Part E, Logistics and Transportation Review,2005,41E(3):179-200.

[11]Flint D J, Larsson E, Gammelgaard B, et al.Logistics Innovation:A Customer Value-oriented Social Process[J].Journal of Business Logistics,2005,26(1):113-147.

[12]Hausman A.Innovativeness Among Small Businesses:Theory and Propositions for Future Research[J].Industrial Marketing Management,2005,34(8):773-782.

[13]Busse C, Wallenburg C M.Innovation Management of Logistics Service Providers:Foundations, Review, and Research Agenda [J].International Journal of Physical Distribution & Logistics Management,2011,41(2):187-218.

[14]Chieh-Yu Lin, et al.Influencing Factors on the Innovation in Logistics Technologies for Logistics Service Providers in Taiwan[J]. Journal of American Academy of Business,2006,9(2):257-263.

[15]Tether B S.Do Services Innovate(Differently)? Insights from the European Innobarometer Survey[J].Industry and Innovation, 2005,12(2):153-184.

[16]Evangelista P, Sweeney E.Technology Usage in The Supply Chain:The Case of Small 3PLs[J].International Journal of Logistics Management,2006,17(1):55-74.

[17]Oke A, Burke G, Myers A.Innovation Types and Performance in Growing UK SMEs[J].International Journal of Operations &Production Management,2007,27(7):735-753.

[18]Chieh-Yu Lin, et al.An Empirical Study on Logistics Service Providers'Intention to Adopt Green Innovations[J].Journal of Technology Management & Innovation,2008,3(1):18-26.

[19]Wagner S M.Partners for Business-to-Business Service Innovation [J].IEEE Transactions on Engineering Management,2013,60 (1):113-123.

[20]Zhou G H, et al.The Research on the Process ofNew Service Development in Logistics Enterprises[J].International Journal of Networking & Virtual Organisations,2012,10(3/4):334-345.

[21]Busse C, et al.Firm-level Innovation Managementat Logistics Service Providers:An Exploration [J].International Journal of Logistics:Research & Applications,2014,17(5):396-419.

[22]Yang Ching-Chiao, et al.Assessing Resources, Logistics Service Capabilities, Innovation Capabilities and the Performance of Container Shipping Services in Taiwan[J].International Journal of Production Economics,2009,122(1):4-20.

[23]Daugherty P J, et al.Organizational Structure and Logistics Service Innovation [J].International Journal of Logistics Management,2011,22(1):26-51.

[24]Wagner S M, et al.A Qualitative Investigation of Innovation Between Third party Logistics Providers and Customers[J].International Journal of Production Economics,2012,140(2):944-958.

[25]Grawe S J, et al.Organizational Implants and Logistics Service Innovation:A Relational Social Capital Perspective[J].Transportation Journal,2014,53(2):180-210.

[26]Grawe S J, et al.Enhancing Dyadic Performance Through Boundary Spanners and Innovation:An Assessment of Service Provider Customer Relationships[J].Journal of Business Logistics,2015, 36(1):88-101.

[27]张光明.物流服务创新模式研究[J].经济管理,2006(18):57-61.

[28]徐琪.基于服务科学的物流服务创新模式研究[J].科技进步与对策,2008,25(4):55-58.

[29]吕赞,张丽凤.现代物流业创新模式研究[J].渤海大学学报(哲学社会科学版),2009(2):120-123.

[30]张巍.供应链企业间的协同创新模型研究[D].重庆:重庆大学,2009.

[31]田巍.供应链协作创新模式比较与协调[J].运筹与管理,2012,21 (1):111-117.

[32]刘金芳,徐枞巍,高波.供应链整合创新的演化博弈分析[J].系统工程,2011,29(8):8-13.

[33]刘军,王雁.物流企业服务创新的路径与战略选择[J].物流技术,2007,26(1):14-16.

[34]李毅学,汪寿阳,冯耕中.一个新的学科方向——物流金融的实践发展与理论综述[J].系统工程理论与实践,2010,30(1):1-13.

[35]程拱胜,尹宏.物流服务供应链研究现状探析[J].中国商贸,2010 (1):149-150.

[36]鄢飞.物流服务供应链的协同机理研究[D].西安:长安大学,2009.

[37]阳明明.香港的港口服务型供应链[J].中国物流与采购,2006(5):56-58.

[38]姚武,冯文新.苏州工业园区物流创新启示录(二)[J].中国储运,2006(4):42-43.

[39]李静宇.传化公路港——连接两业联动的桥梁[J].中国储运,2011 (4):66-67.

[40]田宇,杨艳玲.基于物流企业的服务创新研究:互动导向视角[J].科研管理,2016,37(2):116-123.

[41]叶建勇,祝诗蓓,柴贤龙,等.中国现代物流创新发展的义乌实践[J].综合运输,2016,38(7):82-85.

[42]谭狄溪.物流服务创新研究现状评介与研究框架构建[J].科技管理研究,2014(6):109-113.

[43]李天博.物流企业集成化服务过程创新研究[J].综合运输,2013 (12):32-37.

[44]Accenture.Cloud computing and the digital supply chain[R].Accenture research,2009.

[45]赵瑶月.云服务供应链运作模型构建及绩效评价研究[D].南京:南京大学,2013.

[46]王琦峰,吕红波,江瑜.云物流体系结构与应用模式研究[J].电信科学,2012(3):126-132.

[47]林云,田帅辉.物流云服务——面向供应链的物流服务新模式[J].计算机应用研究,2012(1):224-228.

[48]李晓丹.物联网环境下物流企业服务创新能力研究[J].企业研究,2016(11):60-61.

[49]王琦峰.“互联网+”环境下物流服务价值共创机理与实现策略研究[J].物流科技,2016(11):1-5.

[50]王宏伟.大数据在物流服务创新中的应用[J].北方经贸,2016(7):46-47.

[51]祝捍敏.移动互联网时代下的物流服务创新研究[J].物流工程与管理,2016,38(1):16-18.

[52]潘玉辰,易善秋.物联网环境下物流业服务创新研究[J].中国管理信息化,2015,18(8):74.

[53]杨申燕,胡斌.物联网环境下物流服务创新的发展路径探析[J].理论月刊,2014(6):147-150.

[54]Kambil A, Ginsberg A, Bloch M.Reinventing value propositions [EB/OL].http://hdl.handle.net/2451/14205. 2012-10-16.

[55]Ramirez R.Value co-production:intellectual origins and implications for practice and research[J].Strategic Management Journal, 1999,20(1):49-65.

[56]Lusch R F, Vargo S.Service-dominant logic:continuing the evolution [J].Journal of the Academy of Marketing Science,2008,6 (1):1-10.

[57]Gronroos C.Service-dominant logic revisited; Who creates value and who co-creates? [J], European Business Review,2008,20 (4):298-314.

[58]Heinonen K, Strandvik T, Mickelsson K.A customer-dominant logic of service[J].Journal of Service Management,2010,21(4):531-548.

[59]Maglio P P, Spohrer J.Fundamentals of service science[J].Journal of the Academy of Marketing Science,2008,36(1):18-20.

[60]Spohrer J, Maglio P P, Bailey J, et al.Steps toward a science of service systems[J].Computer,2007,40(1):71-77.

[61]Vargo S L, Lusch R F.From repeat patronage to value co-creation in service ecosystems:A transcending conceptualization of relationship[J].Journal of Business Market Management,2010,4 (4):169-179.

[62]Vargo S L, Lusch R F.It's all B2B…and beyond:Toward a systems perspective of the market[J].Industrial Marketing Management,2011,40(2):181-187.

[63]Vargo S L, Lusch R F.Institutions and axioms:An extension and update of service-dominant logic[J].Journal of the Academy of Marketing Science,2016,44(1):5-23.

[64]Chandler J D, Vargo S L.Contextualization and value-in-context:How context frames exchange[J].Marketing Theory,2011,11 (1):35-49.

[65]Lusch R F, Vargo S L.Service-dominant logic:Premises, perspectives, possibilities[M].Cambridge, UK:Cambridge University Press,2014.

[66]Lusch R F, Nambisan S.Service innovation:A service-dominant logic perspective[J].Management Information Systems Quarterly,2015,39(1):155-171.

[67]McColl-Kennedy J R, Cheung L, Ferrier E.Co-creating service experience practices[J].Journal of Service Management,2015,26(2):249-275.

[68]Ramaswamy V, Ozcan K.Strategy and co-creation thinking[J]. Strategy & Leadership,2013,41(6):5-10.

[69]Ramaswamy V, Chopra N.Building a culture of co-creation at Mahindra[J].Strategy & Leadership,2014,42(2):12-18.

[70]Akaka M A, Vargo S L, Lusch R F.The complexity of context:A service ecosystems approach for international marketing[J]. Journal of International Marketing,2013,21(4):1-20.

[71]Frow P, McColl-Kennedy J R, Hilton T, et al.Value propositions:a service ecosystems perspective[J].Marketing Theory, 2014,14(3):327-351.

[72]Akaka M A, Vargo S L.Technology as an operant resource in service ecosystems[J].Information Systems and e-Business Management,2014,12(3):367-384.

[73]安静.知识密集型服务系统的服务价值共创实现模式研究[D].长春:吉林大学,2010.

[74]简兆权,陈键宏,杨金花.研发服务价值共创研究——基于价值网络的视角[J].科技进步与对策,2012,29(13):1-5.

[75]张明立,涂剑波.虚拟社区共创用户体验对用户共创价值的影响[J].同济大学学报(自然科学版),2014,42(7):1140-1146.

[76]彭艳君.企业—顾客价值共创过程中顾客参与管理研究的理论框架[J].中国流通经济,2014(8):70-76.

[77]俞珊,郝斌,任浩.开放式创新下的价值共创:理论回顾与拓展[J].重庆工商大学学报(社会科学版),2013,30(8):39-46.

[78]李朝辉,金永生.价值共创研究综述与展望[J].北京邮电大学学报(社会科学版),2013,15(1):91-96.

[79]王凤霞.基于价值共创理论下商业企业价值链的管理创新[J].北方经贸,2013(8):144-146.

[80]杜兰英,钱玲.基于价值共创的商业模式创新研究[J].科技进步与对策,2014,31(23):14-16.

[81]李冰.基于顾客参与视角的服务价值共创研究[J].福建商业高等专科学校学报,2015(6):43-50.

[82]钟振东,唐守廉,Pierre Vialle.基于服务主导逻辑的价值共创研究[J].软科学,2014,28(1):31-35.

[83]万文海,王新新.共创价值的两种范式及消费领域共创价值研究前沿述评[J].经济管理.2013,505(1):186-199.

[84]狄蓉,徐明.服务主导逻辑下服务创新价值共创机理及对策研究[J].科技进步与对策,2015,32(7):33-38.

[85]杨艳玲.制造企业实施服务价值共创模式路径探索[J].商业经济研究,2015(3):96-98.

[86]周文辉.知识服务、价值共创与创新绩效——基于扎根理论的多案例研究[J].科学学研究,2015,33(4):567-573.

[87]石艳霞,刘丹丹.图书馆知识服务价值共创的实现模式研究[J].图书馆理论与实践,2014(5):51-53.

[88]李丽娟.旅游体验价值共创影响机理研究——以北京香山公园为例[J].地理与地理信息科学,2012,28(3):96-100.

[89]郑小云,杨振之.旅游服务价值共创研究——基于服务主导逻辑的视角[J].社会科学家,2016,230(6):103-107.

[90]高志军,刘伟,高洁.服务主导逻辑下物流服务供应链的价值共创机理[J].中国流通经济,2014(11):71-77.

[91]荆凯,符加林.服务主导逻辑下的价值共创平台建设——以小米社区为例[J].经营管理者,2015(11):170-173.

[92]张婧,何勇.服务主导逻辑导向与资源互动对价值共创的影响研究[J].科研管理,2014,35(1):115-122.

[93]杨世龙.我国县域电商“大生态系统”运作机理研究——基于价值共创理论[J].四川理工学院学报(社会科学版),2016,31(3):60-69.

[94]简兆权,肖霄.网络环境下的服务创新与价值共创:携程案例研究[J].管理工程学报,2015,29(1):20-29.

[95]杨学成,陶晓波.社会化商务背景下的价值共创研究——柔性价值网的视角[J].管理世界,2015(8):170-171.