第46章 CHAPTER VII THE TELEPHONE AND NATIONAL EFFICIENCY(

How to make a civilization that is organized and quick, instead of a barbarism that was chaotic and slow--that is the universal human problem, not wholly solved to-day. And how to develop a science of intercommunication, which commenced when the wild animals began to travel in herds and to protect themselves from their enemies by a language of danger-signals, and to democratize this science until the entire nation becomes self-conscious and able to act as one living being--that is the part of this universal problem which finally necessitated the invention of the telephone.

With the use of the telephone has come a new habit of mind. The slow and sluggish mood has been sloughed off. The old to-morrow habit has been superseded by "Do It To-day"; and life has become more tense, alert, vivid. The brain has been relieved of the suspense of waiting for an answer, which is a psychological gain of great importance. It receives its reply at once and is set free to consider other matters. There is less burden upon the memory and the WHOLE MIND can be given to each new proposition.

A new instinct of speed has been developed, much more fully in the United States than elsewhere. "No American goes slow," said Ian Maclaren, "if he has the chance of going fast;he does not stop to talk if he can talk walking;and he does not walk if he can ride." He is as pleased as a child with a new toy when some speed record is broken, when a pair of shoes is made in eleven minutes, when a man lays twelve hundred bricks in an hour, or when a ship crosses the Atlantic in four and a half days. Even seconds are now counted and split up into fractions.

The average time, for instance, taken to reply to a telephone call by a New York operator, is now three and two-fifth seconds; and even this tiny atom of time is being strenuously worn down.

As a witty Frenchman has said, one of our most lively regrets is that while we are at the telephone we cannot do business with our feet.

We regard it as a victory over the hostility of nature when we do an hour's work in a minute or a minute's work in a second. Instead of saying, as the Spanish do, "Life is too short; what can one person do?" an American is more apt to say, "Life is too short; therefore I must do to-day's work to-day." To pack a lifetime with energy--that is the American plan, and so to economize that energy as to get the largest results.

To get a question asked and answered in five minutes by means of an electric wire, instead of in two hours by the slow trudging of a messenger boy--that is the method that best suits our passion for instantaneous service.

It is one of the few social laws of which we are fairly sure, that a nation organizes in proportion to its velocity. We know that a four-mile-an-hour nation must remain a huge inert mass of peasants and villagers; or if, after centuries of slow toil, it should pile up a great city, the city will sooner or later fall to pieces of its own weight. In such a way Babylon rose and fell, and Nineveh, and Thebes, and Carthage, and Rome. Mere bulk, unorganized, becomes its own destroyer. It dies of clogging and congestion. But when Stephenson's Rocket ran twenty-nine miles an hour, and Morse's telegraph clicked its signals from Washington to Baltimore, and Bell's telephone flashed the vibrations of speech between Boston and Salem, a new era began. In came the era of speed and the finely organized nations. In came cities of unprecedented bulk, but held together so closely by a web-work of steel rails and copper wires that they have become more alert and cooperative than any tiny hamlet of mud huts on the banks of the Congo.

That the telephone is now doing most of all, in this binding together of all manner of men, is perhaps not too much to claim, when we remember that there are now in the United States seventy thousand holders of Bell telephone stock and ten million users of telephone service.

There are two hundred and sixty-four wires crossing the Mississippi, in the Bell system; and five hundred and forty-four crossing Mason and Dixon's Line. It is the telephone which does most to link together cottage and skyscraper and mansion and factory and farm. It is not limited to experts or college graduates. It reaches the man with a nickel as well as the man with a million. It speaks all languages and serves all trades. It helps to prevent sectionalism and race feuds. It gives a common meeting place to capitalists and wage-workers. It is so essentially the instrument of all the people, in fact, that we might almost point to it as a national emblem, as the trade-mark of democracy and the American spirit.

In a country like ours, where there are eighty nationalities in the public schools, the telephone has a peculiar value as a part of the national digestive apparatus. It prevents the growth of dialects and helps on the process of assimilation.

Such is the push of American life, that the humble immigrants from Southern Europe, before they have been here half a dozen years, have acquired the telephone habit and have linked on their small shops to the great wire network of intercommunication. In the one community of Brownsville, for example, settled several years ago by an overflow of Russian Jews from the East Side of New York, there are now as many telephones as in the kingdom of Greece. And in the swarming East Side itself, there is a single exchange in Orchard Street which has more wires than there are in all the exchanges of Egypt.