更新时间：2019-01-03 11:08:00
Cover
Copyright
Dedication
Preface
Introduction Change@Work
Note from Ann “Conversations at 37 000 Feet”
The Focus of Our Book Change@Work
The Challenge of Change
The Pull of the Past
The Role of “Schema”
Note from Lillie “If the Shoe Fits”
The Change Cycle
The Six Stages
The Red Stages: Loss and Doubt
Stage 1: Loss to Safety
Stage 2: Doubt to Reality
Stage 3: Discomfort to Motivation
Stage 4: Discovery to Perspective
The Green Stages: Understanding and Integration
Stage 5: Understanding the Benefits
Stage 6: Experiencing Integration
Change 101
Chapter One What’s the Worst That Could Happen?
Stage 1: Moving from Loss to Safety
Hello Change Goodbye Control
How We Feel in Stage 1: Fearful
How We Think in Stage 1: Cautiously
How We Act in Stage 1: Paralyzed
To Know More Notice More
One Company Different Perspectives
Case in Point: Creativo Plus Inc.
The Only Way Out Is Through
Learning Curves
Stage 1 Priority: Creating a Sense of Safety
Pinpointing the Change
“Pinpointing the Change” Exercise
Case in Point: DATAs Group Inc.
Worlds—or at Least Stages—Apart
Allies Obstacles
Things to Avoid in Stage 1
To Be More Resourceful in Stage 1
Keys to Moving On
Chapter Two Facts Over Fiction
Stage 2: Shifting from Doubt to Reality
The Noise of Stage 2
How We Feel in Stage 2: Resentful
How We Think in Stage 2: Skeptically
How We Act in Stage 2: Resistant
Stage 2: When Open Doors Go Unused
Needed: More Data
Pinpointing the Point of Resistance
The Lure of Speculation
Stage 2 Priority: Getting an Accurate Picture
Case in Point: CSC Project
Our Power of Self-Assessment
Managing Anger
Case in Point:The Beeline Company
Stage 2:”Now It’s … Interpersonal”
Things to Avoid in Stage 2
Things to Welcome in Stage 2
Chapter Three Taking Charge of Now
Stage 3: Going from Discomfort to Motivation
Breaking Through Not Breaking Down
How We Feel in Stage 3: Anxious
How We Think in Stage 3: Confused
How We Act in Stage 3: Unproductive
A Powered-Down World
Case in Point: Naybor Co.
Stage Priority: Finding Motivation
The Value of Reframing
A Word on Behalf of Sleep
Case in Point: Monztero Inc.
Things to Avoid in Stage 3
Things to Welcome in Stage 3
The Danger Zone
Chapter Four Decide Then Take Your Best Step
Stage 4: Trekking from Discovery to Perspective
“I Resource”
How We Feel in Stage 4: Anticipatory
How We Think in Stage 4: Resourcefully
How We Act in Stage 4: Energized
Stage 4 Priority: Make Decisions Using Expanded Perspective
Case in Point:Talstone Inc.
Discover Your Decision-Making Strategies
How Do You Decide?
Case in Point: Deibel Manufacturing
Things to Avoid in Stage 4
Things to Welcome in Stage 4:
Maximizing
Chapter Five Making Sense of What Was and What Is
